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Date/Time: Tue, 23 Apr 2024 16:52:41 +0000



Post From: Issue with Trade

[2020-01-16 18:21:27]
User94606 - Posts: 327
This morning I entered a live trade on the NQ thru SierraChart but after order was executed, SierraChart was showing that my position was flat. At that point, I went to Interactive's Trader Workstation and saw that my position was still opened. I ended up closing my position for a loss using Trader Workstation because SierraChart was not showing any open position.

What information do you need to troubleshoot this issue?