Login Page - Create Account

Support Board


Date/Time: Tue, 23 Apr 2024 21:26:10 +0000



Post From: Keep missing data every time

[2020-01-16 17:49:17]
Sierra Chart Engineering - Posts: 104368
We do not see any problem with the historical data download:
HD Request # 5 | Received 739069 records from 2019-12-29 18:00:01.000 to 2020-01-16 12:30:08.003 (17.8 days) and wrote 739069 records for CLH0 | 2020-01-16 12:30:12.470

Is all of the data present now in the chart?

If this is a continuous contract chart, then follow the instructions here:
Continuous Futures Contract Charts: Re-Downloading Continuous Futures Contract Data
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing