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Date/Time: Sat, 18 May 2024 09:26:55 +0000



Post From: TT order routing account balance incorrect

[2020-01-09 14:55:55]
Sierra Chart Engineering - Posts: 104368
Refer to this section here about this:
https://www.sierrachart.com/index.php?page=doc/SierraChartOrderRoutingServiceWithData.php#UnsupportedPositionAndAccountBalanceFields

If you put in an order at a price level which will not fill and cancel it, it triggers an early update of the account balance but we have no control over the account balance data provided by TT.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2020-01-09 14:56:12