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Date/Time: Sat, 18 May 2024 15:56:46 +0000



Post From: Cannot Flatten Out

[2020-01-06 01:50:32]
Sierra Chart Engineering - Posts: 104368
Is this with a live trading account? Who is your broker?

We are no longer providing technical help for Rithmic. Sierra Chart has poor integration to Rithmic. And we have discontinued support for it. This is the alternative:
Sierra Chart / Trading Technologies Futures Order Routing Service

For the time being try reconnecting to the data feed:
File Menu: Procedure to Reconnect to the Data and Trade Servers

Check Trade >> Trade Positions Window for the current positions and see if you see it there.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing