Support Board
Date/Time: Mon, 07 Jul 2025 13:14:39 +0000
Post From: TT routing service question
[2020-01-05 05:40:40] |
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Regarding the historical daily data issue from post #1, the message log you provided simply does not show any re-downloading of data for the historical daily chart. You did this for an Intraday chart. Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |