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Date/Time: Sat, 18 May 2024 18:02:20 +0000



Post From: waiting to download historical data

[2019-12-25 15:54:01]
Sierra Chart Engineering - Posts: 104368
This must be an issue with the Internet connection. However, refer to:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Improving Historical Intraday Data Downloading Performance

This data should have been downloaded in a matter of seconds. Here is an example:
HD Request # 16 | Received 3243093 records from 2019-09-29 21:19:10.000 to 2019-11-28 02:59:58.000 (59.3 days) and wrote 3243093 records for HSX19 | 2019-12-25 10:54:54.331
HD Request # 16 | Completion time: 4s | 2019-12-25 10:54:54.335
HD Request # 16 | Intraday data download complete for HSX19. Unique request ID: 17 | 2019-12-25 10:54:54.335
So the transfer of 3,000,000 records in four seconds.

Maybe try using port 80:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Using Port 80
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-12-25 15:56:50