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Date/Time: Sat, 04 May 2024 21:52:36 +0000



Post From: Denali with COMEX market depth - no data

[2019-12-03 21:08:01]
Sierra Chart Engineering - Posts: 104368
Yes there is no TT trading account assigned. You need to complete this form:
https://www.sierrachart.com/UserControlPanel.php?page=SCOrderRoutingServiceTradingAccountAssignmentRequestForm

But if you are using Interactive Brokers you just need to connect once a month to authorize the CME data:
Real-Time Exchange Data Feeds Available From Sierra Chart: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees

But in this case you need to change the Denali data feed option for all services.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing