Login Page - Create Account

Support Board

Date/Time: Sun, 09 Aug 2020 04:58:53 +0000

Post From: Stop loss didn't trigger

[2019-11-07 22:17:34]
User554317 - Posts: 59 | Ending Date: 2020-04-30 [Expired]
Hi support,

I had a scary situation where I added a limit buy order on the 10yr with attached orders (stop and profit target).

I left the trade alone and the pc went to sleep.

When I got back the trade had triggered, however the stop loss did not when it went against me. The stop and profit target had simpily disappeared and the trade was at a large floating loss. I have attached the log for the day.

I am very concerned why this happened. I thought I could rely on the platform to take me out with stop order when things aren't going well and I am not at the charts.