Login Page - Create Account

Support Board


Date/Time: Fri, 19 Apr 2024 17:47:49 +0000



Post From: Stop loss didn't trigger

[2019-11-07 22:17:34]
User554317 - Posts: 59
Hi support,

I had a scary situation where I added a limit buy order on the 10yr with attached orders (stop and profit target).

I left the trade alone and the pc went to sleep.

When I got back the trade had triggered, however the stop loss did not when it went against me. The stop and profit target had simpily disappeared and the trade was at a large floating loss. I have attached the log for the day.

I am very concerned why this happened. I thought I could rely on the platform to take me out with stop order when things aren't going well and I am not at the charts.

Thanks,


https://www.sierrachart.com/Download.php?Folder=TicketingSystem&download=32938