Support Board

Date/Time: Thu, 25 Apr 2024 19:52:25 +0000

Post From: Notice: Transact Websocket Connectivity Issue

[2019-10-23 16:12:48] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Up until now, Level 5 SC features (profile, numbers bars, etc.) were not blocked from use by Level 3 subscribers. Now they are. this was done by Sierra Chart not us. Yes, Transact did have a favorable benefit in this regard mainly for simplicity with billing, but this was brought in line with the same price that everyone receives for the Advanced features . .between slow data transfer with Transact websocket connection This is going to be a Transact market data feed issue. We also offer Transact users special pricing and this is explained here: https://www.sierrachart.com/index.php?page=doc/TransAct.php#SierraChartDiscountForTransactUsers Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-10-23 16:14:38