Support Board

Date/Time: Sat, 04 May 2024 20:47:20 +0000

Post From: Missing depth levels

[2019-10-18 07:13:42] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
You are using an external service for the data feed. This is not something we can help with. We can only recommend to check this particular setting to see if it is the reason for the problem: Chart Settings: Maximum Market Depth Levels (Chart >> Chart Settings >> Market Depth menu) If that does not help, then consider using this data feed instead: Denali Exchange Data Feed This data feed will give you 500 levels of depth. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing