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Direct MessagesDate/Time: Wed, 01 May 2024 15:23:52 +0000
Post From: What the hell just happened with L1 and L2 data??
| [2019-10-16 19:50:39] |
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Out of all of the users on the server at the time which is one of the servers, there were no other disconnections and no other issue other than one. But your connection showed a very large outgoing buffer size and a disconnection due to that: 2019-10-16 17:43:33 | Client 2588 socket (83) | Buffer limit of 2097152 bytes reached. Closing socket. 2019-10-16 17:43:33 | bfreis007 (2588): Socket has been closed. 2019-10-16 17:43:33 | Client connection (83) | Write in progress. Shutdown being delayed. 2019-10-16 17:43:33 | bfreis007 (2588): Client connection stopped. 2019-10-16 17:43:34 | Deleting old client connection: bfreis007 (2588). We will increase the buffer limit but the network connectivity between the server and your system was not enough too receive all of the data. There was some network connectivity issue. It was not an issue on our server. And unlikely to have been an ISP issue either. And as we said, we only see two users affected. There is a bandwidth reduction we are going to be making, that should be completed in about a week or so. This will help . But we think the best thing to do is to reduce the bandwidth being used if you experience this again. Refer to 4.12 here: Prices / Data Falling Behind: 4.12 - Sierra Chart Exchange Data Feeds Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-10-16 20:07:16
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