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Date/Time: Fri, 26 Apr 2024 13:35:31 +0000



Post From: LMAX

[2019-10-10 18:19:30]
Sierra Chart Engineering - Posts: 104368
You are not losing the connection to LMAX, you are losing the connection to one of the Sierra Chart data servers. Not sure why this would be happening frequently.

It is not so easy to determine what the issue is. See if it helps to reduce bandwidth by following the instructions here:
Prices / Data Falling Behind: 4.12 - Sierra Chart Exchange Data Feeds
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing