Login Page - Create Account

Support Board

Date/Time: Tue, 11 Aug 2020 03:15:58 +0000

Post From: LMAX

[2019-10-10 18:19:30]
Sierra Chart Engineering - Posts: 88504 | Ending Date: 2021-04-05
You are not losing the connection to LMAX, you are losing the connection to one of the Sierra Chart data servers. Not sure why this would be happening frequently.

It is not so easy to determine what the issue is. See if it helps to reduce bandwidth by following the instructions here:
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.