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Date/Time: Mon, 03 Aug 2020 15:27:22 +0000



Post From: Charts won't open Energy Contracts

[2019-10-10 15:17:58]
Sierra Chart Engineering - Posts: 88229 | Ending Date: 2021-04-05
Open the chart through File >> Find Symbol and then follow the instructions below:

Follow the instructions here to clear the Message Log:
https://www.sierrachart.com/index.php?page=doc/MessageLog.html#Clearing

Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download".

After about a minute provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.