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Date/Time: Thu, 25 Apr 2024 15:20:59 +0000



Post From: I am trying to link this acct w my CME member clearing firm

[2019-10-09 12:12:45]
Sierra Chart Engineering - Posts: 104368
The Denali Exchange Data Feed is documented here:
Denali Exchange Data Feed

It is just a market data feed and will replace the Sierra Chart Exchange Data Feed you are currently using. You can read about it on that page.

Regarding:
(well one small issue. At least once every other day my 5 min footprint will suddenly stop updating
This is quite unusual. Refer to help topic 3:
Intraday Chart or Chart Bars Not Updating | Blank Intraday Chart | "Currently no data to display" message for Intraday Chart

We think what they are saying regarding the exchange fee is that you have to pay the professional fee. And that will be paid to us and then we pay the CME. So you do not have to pay the CME directly anything.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing