Login Page - Create Account

Support Board

Date/Time: Tue, 11 Aug 2020 03:05:53 +0000

Post From: I am trying to link this acct w my CME member clearing firm

[2019-10-09 12:12:45]
Sierra Chart Engineering - Posts: 88504 | Ending Date: 2021-04-05
The Denali Exchange Data Feed is documented here:

It is just a market data feed and will replace the Sierra Chart Exchange Data Feed you are currently using. You can read about it on that page.

(well one small issue. At least once every other day my 5 min footprint will suddenly stop updating
This is quite unusual. Refer to help topic 3:

We think what they are saying regarding the exchange fee is that you have to pay the professional fee. And that will be paid to us and then we pay the CME. So you do not have to pay the CME directly anything.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.