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Direct MessagesDate/Time: Mon, 20 May 2024 07:42:39 +0000
Post From: I need an email to contact directly sierrachart
| [2019-10-08 02:05:36] |
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We did receive your email and we responded to it. We recommend that you switch to this order routing service which is also supported by stage 5: Sierra Chart / Trading Technologies Futures Order Routing Service We do document this issue here: https://www.sierrachart.com/index.php?page=doc/Rithmic.php#TechnicalSupportPolicy We do not want to speak poorly about Rithmic here at all. It is just that Sierra Chart does not have good connectivity to Rithmic. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |