Support Board

Date/Time: Sat, 18 May 2024 07:14:22 +0000

Post From: Only have access to data from the date of installing Sierra Chart

[2019-09-23 14:22:14] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
The first thing we need you to do is to log into this Support Board by selecting Help >> Support Board from within Sierra Chart. Do not use any other Sierra Chart account. When that is done follow these instructions here: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-09-23 14:23:10