Support Board

Date/Time: Sat, 04 May 2024 06:02:07 +0000

Post From: Problems with Rithmic connection

[2019-09-17 11:44:32] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
And if I understand correctly is like a “backup”, so if I get a disconnection from rithmic trading, this new SC service will take my trade and I can manage it normaly. Sierra chart will charge a monthly fee and I have to pay commission just for the trades I have opened at the moment of the disconnection and SC with this service give me the opportunity to handle them. Im right about this? It sounds like you are referring to this service: Simulated Futures Trading Service There is no cost for this service, but it is not used by either of those trading evaluators you mentioned. So it is not a solution in your case. But we do know the primary connectivity problem, involves the Rithmic 01 connection. Not sure the others are affected but they may be. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing