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Direct MessagesDate/Time: Mon, 29 Apr 2024 05:04:12 +0000
Post From: clarification please
| [2019-08-30 06:27:08] |
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There can be no doubt at all, that you have a problem with your Internet connection. You are not receiving data for a period of time from four different servers of ours in different data centers and geographical locations: SC Data - All Services | There has been no activity on the network socket for 40 seconds. Will reconnect. | 2019-08-29 15:34:50.511
SC DTC Data with Market Depth | There has been no activity on the network socket for 40 seconds. Will reconnect. | 2019-08-29 15:34:47.999 You will need someone to look into this on your side. This is not going to be within the scope of our support. ESU9 1 Min #4 | Out of order timestamps detected. Chart tool drawings and some chart studies may not function properly. Prior Date Time: 2019-08-07 18:43:00. Next Bar Date Time: 2019-08-07 18:18:00. Filename: ESU9.scid | 2019-08-29 08:49:20.687 We also notice this. This may be from the time you were using Transact data. Follow the instructions below:Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-08-30 06:28:15
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