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Date/Time: Sun, 28 Apr 2024 20:38:28 +0000



Post From: After recent update to Windows 10 and Sierra Chart I cannot connect to CQG webapi

[2019-08-15 10:04:16]
Sierra Chart Engineering - Posts: 104368
Also, It is very slow to load SC now.
Refer to help topic 30:
High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often

Regarding the connection problem to CQG we need to see the message log. Refer to:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog

suspect there's a glitch in the new version with the Windows 10 update.
No there is not.

I also hangs when trying to minimize the window.
We have periodically said in recent years that the Microsoft Windows operating system is a deteriorating platform, and this only confirms it. And we will say it again. The Windows operating system platform is in a state of deterioration. You are suffering the consequences of this. Anyone who puts their faith in Microsoft is going to pay the price. That is why we are gradually migrating away from everything Microsoft as much as we can.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-08-15 10:05:59