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Direct MessagesDate/Time: Thu, 18 Apr 2024 22:35:37 +0000
Post From: TT order routing
| [2019-08-13 18:12:06] |
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We will go through the log files but in general, the reason why you would see an order that you submit disappear after about a minute and half is if it goes into an "order Sent" state and then there is no response from TT on that, then it is considered timed out and then is just marked as internally canceled. If TT were to later acknowledge it, you would then see it appear again. We are doing a mass order status refresh across the servers now. If any of you want to move over to CQG just simply contact your broker about this. They will take care of it. There is nothing we need to do on our side. We are hugely disappointed in TT today, . Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-08-13 18:15:48
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