Support Board

Date/Time: Sat, 27 Apr 2024 03:12:52 +0000

Post From: Problem with CTS T4 Quotes

[2019-08-12 17:46:49] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
You also have to understand our perspective. We do not want to have to deal with data feeds that cause problems for users and the monumental amount of questions we get in relation to that, and make us look poorly. This is not critical of CTS. All data feeds have issues for one reason or another and also based on how they are integrated with Sierra Chart. We want have one unified data feed. For example with CTS, the historical data is processed on the primary thread so when that is being downloaded especially tick Data, you will notice the user interface of Sierra Chart freeze at times. That will not happen with the Sierra Chart provided data feeds. And if you also use the TT based order routing, you can then save on trading fees as well to more than offset the extra small fee for the data feed: Sierra Chart / Trading Technologies Futures Order Routing Service Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing