Support Board
Date/Time: Thu, 06 Nov 2025 15:55:03 +0000
Post From: Volume Issues
| [2019-08-11 04:43:49] |
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Follow the instructions here to re-download the data with lower volume: Data Errors or Spikes in Charts, Flat or Flat Line Graph, Compressed Graph, Errors with Date/Time Values: 2.1.2 Deleting and Re-downloading Data. (Easier and Recommended Method) Also, make sure Sierra Chart is up-to-date because with the new websocket connection, there are some versions, where not all of the data from Transact was getting processed. Refer to: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |