Login Page - Create Account

Support Board


Date/Time: Sun, 05 May 2024 16:40:29 +0000



Post From: Tick-Nyse data

[2019-08-09 17:22:14]
Sierra Chart Engineering - Posts: 104368
Follow the instructions here to update the Symbol Settings:
Global Symbol Settings: Update Global Symbol Settings

If you still have a problem then follow the instructions below:

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download".

After about a minute provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing