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Date/Time: Fri, 03 May 2024 07:47:55 +0000



Post From: Failure to receive real time quotes after completing required form and paid fees

[2019-08-08 19:08:32]
Sierra Chart Engineering - Posts: 104368
This problem is now resolved for your account.

Reconnect to the data feed:
File Menu: Procedure to Reconnect to the Data and Trade Servers

Also do you just require real-time CME data? If so, you should use the new Denali Exchange Data Feed:
Denali Exchange Data Feed

This will have avoided the problem altogether. If you want to use that data feed, let us know and we will arrange for it next month for you.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing