Support Board

Date/Time: Tue, 23 Apr 2024 11:48:34 +0000

Post From: TT order routing

[2019-08-05 17:01:01] Link To Thread - Link To Post [Go To First Post]
Chad - Posts: 231
Hi SCE, would live sim/paper account testing for some period of days/weeks accurately identify such outlier events as this, i.e. order/position mismatches? As a side note, I know that, as a past customer of another trading platform, when any sort of issue arose in the software that prevented me from closing a position, I had to call the broker and do it verbally. Then, of course, the trading platform still showed an open position, although there was none. That kind of scenario seems unavoidable given the nature of 'separation of concerns' but I certainly want to decide on logic to handle situations like those already discussed in this thread.