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Direct MessagesDate/Time: Sat, 18 May 2024 22:04:07 +0000
Post From: Waiting to download historical data
| [2019-08-05 09:27:14] |
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We need to add more diagnostic logging to isolate the problem. This whole thing is very unusual. We have not seen a problem like this before. We want you to update to the latest "Prerelease" following the instructions here: Software Download: Fast Update This will be version 1969 but it will not be out for about 30 minutes. So wait about 30 minutes. This new version has the additional logging for us. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |