Support Board

Date/Time: Thu, 25 Apr 2024 16:29:25 +0000

Post From: TT order routing

[2019-08-03 00:12:43] Link To Thread - Link To Post [Go To First Post]
jaxscott1 - Posts: 24
When a child stop loss to an order I made hours before - appeared as pending, was unable to be cancelled in SC, and had to be confirmed as not a working order (I called on two separate occasions to AMP) - makes it’s way through whatever morass TT had a problem with today and places itself on my chart when I am no longer at the screen to catch it... it does lend itself to being described as “appearing out of thin air”. I am not trying to place blame here. I am sure this is hugely frustrating to SC as it is to me. But it cost me $400. So please excuse my slight pique. Thank you for helping to get to the bottom of this.