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Date/Time: Tue, 21 May 2024 03:21:40 +0000



Post From: Studies

[2019-07-18 22:40:52]
Sierra Chart Engineering - Posts: 104368
Refer to item 7 here:
Resolving Custom Study File and Access Issues: Custom Study Problems - Things to Check

And the DLL may have a dependency on an external file that is not present. The developer of the custom study will be able to help with that.

Although actually, the reason for the issue in some cases can be determined from the Message Log as long as the DLL file is present. Restart Sierra Chart and try to access the custom study again and then provide a copy of the Message Log following these instructions here:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-07-18 23:32:37