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Date/Time: Sun, 19 May 2024 01:11:24 +0000



Post From: Sierra/Infinity(Transact) Partnership Question

[2019-07-09 21:51:28]
Sierra Chart Engineering - Posts: 104368
A. Transact did say that trading is not allowed on the Live websocket connection at this time and as you can see above in this thread someone got a "Trading disabled" error. We are not sure why the orders are not rejected outright in your case.

User cannot prompt or otherwise restart/reactivate stuck symbols to stream data and chart actively with Websocket connection
You could try to reconnect to the data feed:
File Menu: Procedure to Reconnect to the Data and Trade Servers
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-07-09 21:52:18