Support Board
Date/Time: Thu, 03 Jul 2025 09:21:58 +0000
Post From: Sierra/Infinity(Transact) Partnership Question
| [2019-07-09 21:51:28] |
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A. Transact did say that trading is not allowed on the Live websocket connection at this time and as you can see above in this thread someone got a "Trading disabled" error. We are not sure why the orders are not rejected outright in your case. User cannot prompt or otherwise restart/reactivate stuck symbols to stream data and chart actively with Websocket connection You could try to reconnect to the data feed:File Menu: Procedure to Reconnect to the Data and Trade Servers Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-07-09 21:52:18
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