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Date/Time: Mon, 29 Apr 2024 07:47:27 +0000



Post From: trouble downloading symbol data

[2019-06-28 14:23:24]
Sierra Chart Engineering - Posts: 104368
We see you are using IQ Feed. We want you to do two things. Update to the latest IQ Feed software:
http://www.iqfeed.net/index.cfm?displayaction=support§ion=download


And update to the latest Sierra Chart version:
Software Download: Fast Update

After that:
Re-download all the data in the chart by going to the chart and selecting "Edit >> Delete All Data and Download". You just need to do this once per symbol and not for each chart.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing