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Date/Time: Fri, 03 May 2024 21:54:28 +0000



Post From: Won't connect to Datafeed

[2019-06-19 18:41:46]
Sierra Chart Engineering - Posts: 104368
There are two issues here. First refer to the Introduction section here in regards to TD Ameritrade futures data:
https://www.sierrachart.com/index.php?page=doc/AmeriTrade.php#Introduction

The symbol you are using is the wrong symbol. It needs to have a two digit year. To correct it, use this command:
Edit Menu: Edit >> Translate Symbols To Current Service
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-06-19 18:42:17