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Date/Time: Tue, 16 Apr 2024 18:56:11 +0000

Post From: Twice Launched Sierra Chart today and was in a Live Postion

[2019-05-15 19:21:33] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Refer to this section here to determine the origin of any orders you do not expect: Trade Activity Log Analysis: Determining the Origin of a New/Modified Order In regards to any Trade Position reporting issues, those are going to be with the external trading service or due to you having mistakenly activated the Order Fill Calculated Positions. Refer to: Trading Information Windows: Incorrectly Reported Trade Position Quantity I’ve seen this problem before in SIM and now that I think about it it was with an attached window trading the ES. I In regards to this, refer to: Trade Activity Log Analysis: Determining the Origin of a New/Modified Order And refer to: Trade Simulation: Trade Simulation Position Quantity Calculation Also be aware of this new service: Sierra Chart / Trading Technologies Futures Order Routing Service Finally, we are not willing to analyze these particular cases even for an additional charge which we would charge for simply because we do not believe there is any issue on the Sierra Chart side in regards to this. This is literally next to 0% especially in the case of when using Gain Capital. And when you start reporting issues, also with simulated trading, there must be something else going on in your particular case because Position calculations in that case is completely different and separate as compared to external services. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-05-15 19:30:31