Support Board

Date/Time: Wed, 17 Sep 2025 09:38:00 +0000

Post From: Disconnections

[2019-04-25 07:53:50] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
Please consider using this new service of ours: Sierra Chart / Trading Technologies Futures Order Routing Service (I suspect DTC bridge is stop responding/crashing which leads to the disconnections - but I'm not sure if that's the reason, why it happens or how to fix it). No, that is not the problem. There is some other network connectivity issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing