Support Board
Date/Time: Sun, 06 Jul 2025 05:54:21 +0000
Post From: URGENT - Problem with chart displaying
| [2019-03-18 18:26:13] |
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When you open a new chart for that symbol, do you still notice a problem with the display of the basic chart bars? If so, follow the instructions in help topic 2.1.2 to re-download since March 15, 2019: Data Errors or Spikes in Charts, Flat or Flat Line Graph, Compressed Graph, Errors with Date/Time Values: 2.1.2 Deleting and Re-downloading Data. (Easier and Recommended Method) And follow the instructions here use the Sierra Chart Historical Data Service: Interactive Brokers Trading Service: Using Sierra Chart Historical Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |