Support Board
Date/Time: Sat, 05 Jul 2025 07:24:53 +0000
Post From: TSX Real Time Data not automatically updating
[2019-02-20 18:21:01] |
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We apologize for this. We did look into this very carefully yesterday and the problem cleared up. It has to do with the authorization data from our vendor of record. We will get it temporarily resolved again. Follow the instructions here to reconnect to the data feed: File Menu: Procedure to Reconnect to the Data and Trade Servers Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2019-02-20 18:22:17
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