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Date/Time: Fri, 19 Jul 2024 17:17:12 +0000



Post From: The Story of IG Markets and Sierra Chart. Classic Breach of Contract

[2019-02-05 23:05:23]
Sierra Chart Engineering - Posts: 104368
It is not overly critical. Not at all. We will have absolutely no mercy on these people whatsoever and other experiences as well like this.

This is not the only experience we have had like this, and we are going to give those people maximum hell. Maximum hell. No mercy whatsoever!

This is a good example of stupidity, disorder and incompetence, that you see often in big companies and governments as well. We will call it out and make no apologies and will be open and upfront about it.

And thinking about it some more the IG markets fix API is really substandard and antiquated. Especially their symbology.

As we said this is not the first time this has happened. So being it happened again when we were careful not to make sure it would not, was certainly not a good experience.

And when you read this help topic it provides more insight as to our bad experiences with API components and a lot of wasted time with external service integration:
Sierra Chart Does not Support External Service API Components
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-02-05 23:19:24