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Date/Time: Wed, 08 May 2024 04:12:46 +0000



Post From: Can not set Multiple Data and Trading Services at the Same Time

[2019-01-30 10:34:56]
Sierra Chart Engineering - Posts: 104368
We are not going to provide support for post #14. Even for an additional cost we will not provide support. You need to use the Sierra Chart Exchange Data Feed instead:
Sierra Chart Exchange Data Feed

This has already been made clear in post #1 here:
Breaking Change: Remote Chart Data Files

And in the case where you were using the older functionality which was easier, and now it is more difficult but far more capable, well that is just how it is. If we lose you as a customer there is not much we can do about that. But you are going to find that using the Sierra Chart Exchange Data Feed is very easy and very reliable and works very well and in the coming months we will be able to offer better pricing for that data feed.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-01-30 10:49:00