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Date/Time: Wed, 07 Dec 2022 06:42:41 +0000



Breaking Change: Remote Chart Data Files

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[2019-01-17 13:44:56]
User434311 - Posts: 14
I am using two data services- LMAX live trading and SC Data feed, each running on separate SC instance.
To see Dax futures graph (DYH19) in the instance connected to LMAX live trading datafeed, I followed this instructions:
https://www.sierrachart.com/index.php?page=doc/MultipleServices.html#AccessingMarketDataFromOtherInstancesOfSierra%20Chart
but one instance shows this message:
SC Data - All Services | Logon error received from server: Limited to one connection per username for the requested data source.
Where is the problem? Do I need to activate an additional real-time data connection? One year ago it was running without any additional connecton.
[2019-01-17 21:43:47]
Sierra Chart Engineering - Posts: 104293
There is a much better way to do this. You do not need 2 instances. In the instance of Sierra Chart connected to LMAX, you just need to open a chart for DYH19. This is all. It is that easy. Close down the other instance you are using to avoid the connection error.

Also make sure that the option Global Settings >> Data/Trade Service Settings >> Allow Support for Sierra Chart Data Feeds is enabled. Reconnect to the data feed if you enable it.

Now if you need to see other futures contracts in the LMAX instance, and you do not see them listed in File >> Find Symbol we can add those.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-01-17 21:44:53

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