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Date/Time: Sun, 19 May 2024 02:57:34 +0000



Post From: data not coming up on chart

[2019-01-22 20:37:12]
Sierra Chart Engineering - Posts: 104368

closing SC and reopening it solves the problem, but I'm annoyed at having to do this
You should never have to do this.

When you have a problem again follow these instructions:

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download".

After about a minute provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog

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There may be some other issue not related to the actual underlying data.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-01-22 20:37:28