Support Board

Date/Time: Tue, 30 Apr 2024 06:39:57 +0000

Post From: 30 second Data drops with both CQG & AMP, + 2 different ISP's - for two months now.

[2019-01-18 19:18:03] Link To Thread - Link To Post [Go To First Post]
Sierra Chart Engineering - Posts: 104368
For at least a year I have had issues EVERY TIME I make a change to a chart, such as changing the size from 1 minute to 2 minutes. Also, ANY changes I make to a Study, will likewise FREEZE the whole machine for 30 to 60 seconds! I have been so upset with this, but since it did not interfere with trading, I just lived with it, thinking I will deal with it after the data freeze is solved. In regards to this, refer to these two sections: High CPU Usage \| Inactive User Interface \| Poor Performance \| Long Time to Load Chart Data \| Charts Reloading Often: 30.29 - Solid State Drives / SSD High CPU Usage \| Inactive User Interface \| Poor Performance \| Long Time to Load Chart Data \| Charts Reloading Often: 30.8 - Antivirus/Anti-Malware Software Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, change to the Teton service: Sierra Chart Teton Futures Order Routing