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Date/Time: Wed, 08 May 2024 00:28:28 +0000



Post From: Bid-Ask Volume Data Error

[2019-01-17 18:30:14]
Sierra Chart Engineering - Posts: 104368
Can you update to the latest pre-release of Sierra Chart:
Software Download: Fast Update

It is version 1862.

In that version you will need to set Global Settings >> Data/Trade Service Settings >> Service Settings >> Record FAST Data to enabled.

And then reconnect to the data feed:
File Menu: Procedure to Reconnect to the Data and Trade Servers

The data recording will be a big file but will not get bigger than 1 GB. When you have a problem let us know and then we will get that file from you.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing