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Date/Time: Thu, 25 Apr 2024 11:05:51 +0000



Post From: question on flex renko

[2019-01-05 06:59:09]
Sierra Chart Engineering - Posts: 104368
We definitely cannot reproduce any problem like this even using the Chartbook. This is what we see at the same time:
http://www.sierrachart.com/image.php?Image=1546654266241.png

So we can ensure that the data has been re-downloaded follow the instructions below:

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download".

After about a minute provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing