Support Board
Date/Time: Thu, 18 Sep 2025 17:27:16 +0000
Post From: question on flex renko
| [2019-01-05 06:59:09] |
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We definitely cannot reproduce any problem like this even using the Chartbook. This is what we see at the same time: http://www.sierrachart.com/image.php?Image=1546654266241.png So we can ensure that the data has been re-downloaded follow the instructions below: Follow the instructions here to clear the Message Log: Message Log: Clearing the Message Log Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download". After about a minute provide a copy of the Message Log following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |