Support Board

Date/Time: Mon, 29 Apr 2024 18:13:10 +0000

Post From: Daily P/L

[2018-12-21 15:41:30] Link To Thread - Link To Post [Go To First Post]
User414652 - Posts: 12
currently running 1852 Man, me and my trade buddies are so frustrated. I'm not the only one having problems. Yesterday I put in an order and it filled, then it disappeared and doesn't show up anywhere in Sierra (may have had an old non-existent order still in the log). Shocked! I immediately hit the flatten button and the message window pop's up with one of those errors as if there's no orders/positions to flatten. Shocked again! I disconnected and went to CQG mobile and notice that my position that filled by Sierra was still active. So I exit the position in CQG mobile. Connect back to Sierra and somehow there are still positions calculating in my trade activity log and I can't even "CLEAR" it. This is unacceptable. Image attached. Keep in mind that I have no positions on and the clear button isn't clickable. There is obviously NO proper handshake between Sierra Chart and CQG position data. Unbelievable! I keep checking for updates everyday. No reply necessary just hoping to find the next update fixed this issue once and for all...


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