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Date/Time: Fri, 26 Apr 2024 00:03:40 +0000



Post From: NYMEX Data Issue

[2018-11-16 17:57:19]
Sierra Chart Engineering - Posts: 104368
You have four different CME related exchanges active. You just need the one CME Group. This is all. And make sure you have connected this month to your funded trading account:
Sierra Chart Exchange Data Feed: Connecting Only Once a Month to Trading Account to Support CME Group Exchange Fees


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In regards to not getting any data for a particular chart, follow these instructions:

Follow the instructions here to clear the Message Log:
Message Log: Clearing the Message Log

Fully re-download the data in the chart by going to the chart and selecting "Edit >>Delete All Data and Download".

After about a minute provide a copy of the Message Log following these instructions:
https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2019-02-10 19:29:14