Support Board

Date/Time: Sat, 18 May 2024 06:02:14 +0000

Post From: GAIN 2 Digit Year Upgrade

[2018-10-22 02:07:49] Link To Thread - Link To Post [Go To First Post]
User750920 - Posts: 274
This is what I tried. I entered and tried the Demo (SIM) Account credentials. When I add the 2 digit code it updates and shows all the data for this evening so far but NO historical data. It is also updating real time. Second observation. When I leave the data set to the 1 digit code it is updating live but also the data for this evening is only as far back as when the Sierra was opened and the chart was active (when the chartbook containing charts is opened). SO at this point I have a gap in data from when I started Sierra. If you exit or close the chartbook and reopen with the 1 digit code all the data for this evening (since the change in the date code) is lost and the program starts collecting data from there. So the solution imo is (if historical data is needed at this point - which it is for me) open the chartbook and DO NOT close it or exit Sierra. I will have to see tomorrow morning if this behavior continues. Also hoping I get no issues where Sierra or my system hangs and I have to close Sierra - then all relevant data since the change will be lost. Date Time Of Last Edit: 2018-10-22 02:08:45