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Direct MessagesDate/Time: Sat, 18 May 2024 06:22:43 +0000
Post From: GAIN 2 Digit Year Upgrade
| [2018-10-22 00:19:59] |
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We have not yet contacted Gain Capital about the change to two digit years in futures symbols, and we did not think that the FIX server was affected because they never told us about that but clearly it is. Even if we did get an answer about this, it would take us a couple of days to implement a solution anyway. And the first we heard of this was a couple of days ago. We will have this all solved by morning. A software update is going to be required and that will automatically update your symbols. And we will also put out a System Notification message about this. For now you can change the symbol of the chart to two digits as explained here: Changing the Symbol of a Chart We also need to verify the historical data is going to be downloaded for two digit years. Possibly, but we need to see. And while we generally have a very fast turnaround time and can move sometimes even within a few hours, we should not be hearing about this from users two days before it happens. And based upon what they said in their email it did not seem as though the FIX server would have been affected because they mentioned an API update (If you are using third-party software, this change may not take place until the software vendor updates to our latest API version.) and there was no mention of any changes in their FIX specification so logically this is a non-issue. They should have put out a 60 days notice with something like this. So here it is Sunday evening we are setting aside all of our programming tasks, including working on trade statistics and having to do this instead. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2018-10-22 00:24:05
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