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Date/Time: Sat, 04 May 2024 04:59:16 +0000



Post From: Slow/freezing response

[2018-10-12 22:45:00]
Sierra Chart Engineering - Posts: 104368

one of the chartbooks is simply impossible to load. takes that long to 'recalcule because of the tagging' that keeps disconnecting from the data feed. but that same CB was working fine past week.
In regards to post #5, you need to refer to help topic 30 for a solution:
High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often

Refer to 30.3 and 30.9 on that page.

This has nothing to do with the market volatility. There is a very specific definite reason in your case why there is simply a problem happening.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2018-10-12 22:45:40