Login Page - Create Account

Support Board


Date/Time: Sun, 05 May 2024 08:51:24 +0000



Post From: Full order book for all Contracts - CQG

[2018-09-24 22:48:44]
Ryan Bailey - Posts: 51
Hello,

I am having a problem viewing the full order book for all the contracts I have DOMS pulled up for. I seem to have a full order book on TWO contract I trade only and that is CL (Crude), and XBT (Bitcoin). I have checked the Global / and local settings for each contract and they are all enabled for Max 100. However all the contracts im viewing, Copper (CP), Gold (GC), NQ (Nasdaq), NG (Natural Gas) all have a max shown of 10 in the Order book even with a setting of 100. I called CQG to ask them why i was only receiving full order book for some contracts and not others and they told me that I am active for full order book on all contracts and that the error must be on Sierra's side, and to contact their support. So... any ideas guys on how to fix this?

I did site your support thread regarding some one who had a similar issue with Rithmic. Did as your thread suggested and as i stated before is does shows full book for 2 of the contracts only. Full deph of market with Rithmic data feed

Please advise,
Thanks
Ryan