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Date/Time: Sat, 20 Oct 2018 09:58:28 +0000



Full deph of market with Rithmic data feed

Support Request:
[2017-12-01 07:24:03]
TradingMarketProfile - Posts: 116
Hello,

Now with rithmic, we suppose to get the full deph of market, everywhere there is a limit order, we suppose to be able to see it.

I n Bokkmap, we can it's ok but not with Sierra's DOM.

I added 500 level in deph market in chart settings but it's the same.

Can you tell me what to do to get this or it is not possible with Sierra chart ?

Thanks
[2017-12-01 14:35:47]
Sierra Chart Engineering - Posts: 65029
Go to a chart for the symbol and select File >> Open Market Depth Window. Do you see the full market depth there?

If not, contact your broker to make sure your Rithmic account is authorized for the full market depth.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2017-12-01 15:44:29]
TradingMarketProfile - Posts: 116
the market deph is not better than the DOM

The first limit order at the bid in the deph of market is2634.25
but in the vertical DOM it's 2631.25

As you can see in bookmap i can see limit order under 2600 at the bid

It's the same broker and same data provider

we suppose to be able to see the full order book in any platform with Rithmic

https://gyazo.com/482ac679204579dbba6e612845cba1ea

https://gyazo.com/53a633725ddba4c82bfa9ccc6f9f2575

thanks
Date Time Of Last Edit: 2017-12-01 16:07:19
[2017-12-01 20:36:25]
Sierra Chart Engineering - Posts: 65029
We need you to follow our instructions. It is not helpful to us to provide other information. And we cannot look at screenshots on other websites because they do not display for us due to security measures.

We want you to go to a chart for the symbol, and select File >> Open Market Depth Window.

Position that market depth window over the chart and then select Edit >> Screen Images >> Upload Chart with Overlays.

Paste the link here.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
Date Time Of Last Edit: 2017-12-01 20:37:42
[2017-12-01 23:24:52]
TradingMarketProfile - Posts: 116
this is the link but you have nothing to compare

http://www.sierrachart.com/image.php?Image=1512170572603.png
http://www.sierrachart.com/image.php?Image=1512170789652.png
Date Time Of Last Edit: 2017-12-01 23:26:56
[2017-12-04 08:42:44]
Sierra Chart Engineering - Posts: 65029
This appears to be a limitation with the Rithmic API that we use. Really there is not much we can do about it at the moment. This will be looked into later on.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. If possible please keep your questions brief and to the point. Please be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

If your question/request has been answered and you do not have anything further, then it is easiest for us if you do not reply again to say thank you.
[2018-02-15 09:35:49]
User921942 - Posts: 16
I'm in the same case when will you do something?
[2018-02-20 12:20:21]
User921942 - Posts: 16
up !

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