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Direct MessagesDate/Time: Mon, 29 Apr 2024 09:26:53 +0000
Post From: Chart Freezing Up
| [2018-09-18 22:19:50] |
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This does not really make sense to experience something like this with something like just opening a chart. We really would have to do a remote assistance session with you to see what is happening. Actually though we think we know what is happening. It might be caused by the Volume by Price study. Do you know if the Volume by Price study is on that chart or is automatically applied to a new chart? We would first want you to update to the current version of Sierra Chart following the instructions here: Software Download: Fast Update Here is more information about this issue: High CPU Usage | Inactive User Interface | Poor Performance | Long Time to Load Chart Data | Charts Reloading Often: 30.23 - Chart Tick Size and Volume at Price Processing Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |